Returns and Changes

You can return the purchased product within 14 days from the delivery date.
Customers who purchase with a VAT number cannot exercise the right of withdrawal.

Return Policy:
1) the goods must be intact, not worn and must be returned in the original packaging, complete in all its parts (including packaging and any documentation and accessories);
2) to limit damage to the original packaging, we recommend placing it in a second box (avoid affixing labels or adhesive tapes directly to the original product packaging);
3) the shipment, until the certificate of receipt in our warehouse, will take place under the complete responsibility of the customer;
4) the shipping costs and taxes for the return of the goods are charged to the customer;
5) the return must take place within 14 days from the date on which you communicated the decision to return the purchased products.

How to do:
1) Close the box well with wide adhesive tape to avoid opening or damage
2) Send the package to:
CLADAN CALZATURE s.r.l.
Via Carmelo Pezzullo, 20 (ex SASA)
Frattamaggiore (NA) - 80027
3) Receive the refund after the goods have arrived in our warehouses and we have checked their integrity.
N.B .: We take no responsibility for damage or theft / loss of goods returned by uninsured shipments. In no case will not be collected parcels on delivery or carriage forward.

Within 7 working daysfrom the moment we receive your return in our warehouses, after verifying the integrity of the goods, we will issue a refund for the amount paid upon purchase
Remember that if you buy with PAYPAL, after receiving our refund, you can also get a refund of the return costs, to know how to click here.